Política de envío
We understand the joy of receiving a package, that’s why we work six days a week (Saturdays to Thursdays) to ensure that we can ship your order as early as possible!
Please consider that the expected delivery date may change due to public holidays, delivery destination/s, and unforeseen logistics issues.
All orders that are equivalent to or above the value of AED 1,300 will be shipped Free of Charge (including any import tax).
Once your order is shipped, you will receive an automated email with the tracking number for your order.
Our shipping partners are FedEx and Aramex. To see the status of your delivery, you may enter your order’s tracking number via the following links:
Important: Some orders might be cancelled following the non-Delivery areas set by FedEx.
FEDEX - NON-DELIVERY AREAS IN THE UNITED ARAB EMIRATES
Bida Zayed, Bida'a Zayed, Gayathi, Goueifat, Kadra, Liwa, Madam, Madam Roundabout, Madinat Zayed, Masfoot, Mirfa'a, Ruwais, Samha, Shahama, Shamka, Shawameikh, Shawka, Sila'a, Solar Park Al Maktoum, Suwaihan, Tarif, Wadi Mai.
In case you have any further questions, please send us an email via help@katmaconie.com.