COVID-19 INFO
We hope you are staying safe, healthy and positive. Things are moving towards a 'new normal' but we are still taking your online orders and providing the best service we possibly can.
Here is an update on the measures we are taking to ensure the well-being of our customers and partners.
ONLINE RETURNSWe've extended our returns deadline to 60 days for all online orders. |
SHIPPING & DELIVERYWe ship everywhere as usual. To make things easier, we've opened free shipping to all US and EU orders over £100. UK shipping remains free. All online orders a still getting delivered. Courier companies are functioning and drivers' health and safety are monitored closely. There might be slight delays in delivery times. |
CONCEPT STOREOur Kat Maconie concept store remains closed until further notice. All purchases made in-store can be returned within 30 days after re-opening.
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CUSTOMER SERVICECustomer service stays available for any questions or concerns on help@katmaconie.com and across all our channels.
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